Care and Show it
Caring isn't just words—it's action. When you show genuine interest in your team as people, they'll shift from transactional workers to creative partners.
I have learned this the hard way over the years -- when you show your team that you genuinely care about them, the entire dynamic changes. It goes from a transactional "I do this, you do that" relationship to something much deeper. People are more likely to follow your lead during uncertain times and go above and beyond without being asked. On the other hand, if you only talk to your team members when you need something done, well, they will notice. And the relationship stays purely transactional.
It's not just about saying "I care about you" – it's about demonstrating that you care. Showing your team that you're interested in them as individuals will go a long way in making them feel valued and appreciated.
Here are a few simple ways to do just that:
1. Make time for one-on-one catch-ups
As a team leader, you're inevitably going to be pulled in a million different directions. I know this feeling well :P But that doesn't mean you can't find time for regular check-ins with your team members. Whether it's a quick chat over coffee or a more formal meeting, I think taking the time to focus on each individual is one of the highest-leverage things you can do as a manager.
2. Get to know them as people, not just employees
Your team members are more than just cogs in the machine – they're real people with their own interests, hobbies, and families. Getting to know them on a personal level will help create a strong bond between you and make them feel more comfortable coming to you with problems or ideas.
3. Show your appreciation
A simple "thank you" can go a long way in making your team feel appreciated. Whether it's for a job well done or just going above and beyond, letting your team know that you value their efforts will make them feel good and motivate them to keep up the good work.
4. Be a good listener
Sometimes, all your team members need is someone to lend a listening ear. Whether they're venting about a frustrating project or sharing a great idea, showing that you're interested in what they have to say will make them feel valued and respected.
5. Be available
Your team members should feel like they can come to you with anything, whether it's work-related or not. Let them know that you're always available to chat, and make sure you follow through on that promise. Nothing will make your team feel more unimportant than being ignored when they need you most.
That's all from me. I know these may sound simple, but from my experience, the simple things are often the hardest to do consistently. It connects to something I wrote about letting your team be themselves at work — when people feel cared for, they stop "covering" and start doing their best work.
How do you show your team that you care? I would love to hear what has worked for you :)
Cheers,
Chandler