My name is Chandler and I’ve been writing a blog since 2006. In college, I studied engineering, but during my second year, I discovered a passion for performance marketing. Following my heart, I pursued this field even though it meant taking a pay cut initially. However, I found that the fulfillment I gained from doing what I love was well worth it. There is a new feature on this blog where you can Chat with what I have written over the past 15 years, using generative AI. The chatbox is at the bottom right-hand corner. The AI agent is trained using all the published posts on this blog. More about it here. Currently, I’m working as a Vice President, Global B2B Media Operation Lead at EssenceMediacom, which is part of GroupM, WPP. We’re a data and measurement-driven agency that helps clients stay ahead in marketing. As part of lifelong learning, I recently completed The Google Cybersecurity professional certificate on Coursera. My badge is here. After earning this certificate, I completed Google IT Automation with Python too. The badge is here. In addition to my full-time job, I also write books about team management, and blogging about leadership, and expat life in the US. Since moving to the United States, I started a group called “Asian Expats in the US” to provide tips for those who have recently moved or are planning to move here. If you’d like to get in touch, you can find me on LinkedIn, Facebook, Threads (@chandlernguyen) or email me at chandler@chandlernguyen.com

Learn to Lead: no one is born a great people manager

John (pseudonym name) is a brilliant specialist working in a consultancy firm. His client loves him. He produces excellent work and presents them brilliantly to senior stakeholders. Because of that, he progresses quickly within the organization, manages a team of five direct reports. After more than a year, things are not looking great. John is working longer hours than before, while his team is afraid of him. He is very intimidating, asking them tough questions without coaching them on how to answer.

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