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Chandler Nguyen

Course Curriculum — AI-Native Media Operations

The seven modules of AI-Native Media Operations: the operating model, research and data, planning, activation, reporting, and the 90-day rollout.

Seven modules that take you from where AI fits in the campaign lifecycle to a 90-day rollout your team can run. Each module ships with video, a companion guide, and a transcript.

  1. Module 1 · 34 min

    The Landscape — How Far AI Has Come in Media

    Where AI actually moves the needle in media operations — and where vendors are overselling

  2. Module 2 · 37 min

    Research & Strategy — From Audience Insights to Competitive Intelligence

    AI-powered audience research, persona generation, strategic frameworks, and cross-agent intelligence

  3. Module 3 · 17 min

    Planning & Measurement — From Objectives to KPIs

    Translate research into media strategy, build KPI ladders, and design measurement frameworks

  4. Module 4 · 18 min

    Activation — Creative Production, Setup & Launch

    Creative production, campaign setup best practices, launch verification, and the AI optimization loop

  5. Module 5 · 18 min

    Reporting & Insights — AI-Powered Intelligence at Scale

    Multi-audience reporting, client-facing AI chat, and measurement made accessible

  6. Module 6 · 32 min

    The Implementation Playbook — Your First 90 Days

    People, Product, Process framework — new roles, 3-phase rollout, and the common traps to avoid

  7. Module 7 · 25 min

    If I Were Starting an Agency Today

    The greenfield thought exercise — what People, Product, and Process look like with no legacy

What you'll be able to do

  • Identify where AI should handle the majority of work across the campaign lifecycle
  • Define what remains human and why
  • Design research, planning, activation, reporting, and measurement workflows that compound
  • Build a 90-day implementation path for an existing team
  • Evaluate what an AI-native agency or operating unit should sell