Skip to content
Chandler Nguyen
← All worked examples

GreenLeaf Wellness sells subscription supplements in the US and is testing a UK launch on ingredient transparency.

Fictional company · synthetic data

A connected worked example

GreenLeaf: inside one campaign

Follow a fictional UK launch from the first customer question to the next test. Each phase shows a decision, the example work behind it and the next step.

Company
GreenLeaf Wellness sells subscription supplements in the US and is testing a UK launch on ingredient transparency.
Problem
UK supplement buyers are skeptical of claims. GreenLeaf must prove that sourcing and doses are inspectable before it scales paid media.
Goal
Build awareness of GreenLeaf as the transparent alternative in UK biohacking.
Start with the research

Start with the customer question, then follow the six phases in order.

Campaign phases

  1. Phase 1 of 6

    Understand the market

    Turn a fictional buyer concern into evidence the launch should collect.

    Which customer belief deserves the first test?
  2. Phase 2 of 6

    Build the creative and media plan

    Connect one message across four funnel stages and set how each should be measured.

    What will each channel and message be judged on?
  3. Phase 3 of 6

    Prepare and launch

    Confirm responsibilities, evidence and tracking before spending.

    Is the campaign ready to go live?
  4. Phase 4 of 6

    Improve the campaign

    Read the signal, separate observation from cause and choose the next investigation.

    What should change, and what is still unknown?
  5. Phase 5 of 6

    Explain the results

    Use one checked finding to frame decisions for three readers.

    What does each stakeholder need to decide?
  6. Phase 6 of 6

    Measure and learn

    Set the next test and decision rule before it starts.

    What evidence would change the recommendation?

Apply the approach

The pilot example shows how a team could use the six phases. It is one possible plan, not a completed campaign.

An example pilot plan

Scope
One UK paid-mobile funnel for one quarter, with owned and earned support.Newly authored planning example, not a completed rollout.
Owner
Growth lead accountable; media, web and brand each own one deliverable.Named roles are illustrative.
Success evidence
A defensible completion diagnosis and one tested next change.Not a revenue or ROI target.
Stop condition
Stop if event capture cannot distinguish cohorts or no owner can reproduce the journey.Stopping is a valid pilot outcome.

Who owns which decision

Adoption path
Audit current work → pilot one paid-mobile funnel → scale only after evidence and ownership hold.Newly authored planning example, not a completed rollout.
Research and positioning
Brand strategy owns the hypothesis; product supplies substantiation.Agency may challenge and document, not approve claims.
Planning and measurement
Growth lead owns the contract; analytics owns event definitions.Media owns channel execution within it.
Launch and optimization
Media owns the daily call; brand owns claim and creative approval.Escalate a journey defect to product and web.
Reporting and learning
Analytics owns the checked finding; the growth lead owns the next test.Recipients own their decisions, not the shared facts.
Client strategy
Owns the client relationship and strategic orchestration across paid, owned and earned work.In-house equivalent: Marketing Director.
Quality review
Checks generated work, claims, platform setup and workflow quality before release.Needs current platform depth; seniority can vary with demonstrated skill.
Measurement
Owns event definitions, journey reconciliation and measurement infrastructure.Deep measurement skill is difficult to hire; internal development may be needed.
Shared knowledge
Keeps the persona hypothesis, brand evidence, KPI ladder and reporting brief current.Knowledge structuring can be developed; distinguish confirmed facts from reported context.
Build or buy
Build differentiated client memory and proprietary reporting; buy commodity campaign-management and data-platform infrastructure.The build choice carries security, maintenance and compliance ownership; no ROI or savings claim is made.

Want to go deeper into AI-led media operations?

The AI-Native Media Operations course covers the research, planning, activation and measurement practices behind this case, with lessons and reusable templates.

Explore AI-Native Media Operations →